Frequently Asked Questions

My translation output is typically between 2,000-3,000 words per day. However, the turnaround time can vary based on factors such as the subject matter, complexity of the text, file format and my current workload.

Please email me at hello@sennatranslates.com or use my contact form to find out my current availability and timescales.

I typically charge per word for most translation projects and per minute for transcription work, with rates varying based on subject matter complexity and urgency.

I also offer project-based pricing for larger assignments like website localisation or book translation.

While machine translation tools have improved a lot, they still can’t fully understand meaning, tone, context, or culture. A human translator does more than replace words, they convey nuance, emotion, and intent.

Machines can’t tell when a phrase carries irony, when a word choice feels too casual or too formal, or when a cultural reference won’t make sense to your target audience. A professional translator ensures your message reads naturally and achieves its purpose, whether that’s to inform, persuade, or connect with readers.

Machine translation can be a useful starting point, but for anything that represents you or your brand, human expertise makes the difference between something that’s merely “understandable” and something that’s authentic and effective.

I work with all common file formats and editing platforms including Microsoft Word documents, PDFs, PowerPoint presentations, Excel spreadsheets, plain text files, Google Sheets, Figma, Localizely, Transifex and more.

For specialised formats or large projects, please contact me to discuss your requirements.

All client information and documents are treated with strict confidentiality as a standard practice. I'm happy to sign Non-Disclosure Agreements (NDAs) before beginning work.

Completed work is delivered through your own private page rather than by email attachment. Each project gets its own unguessable link, sent only to you, which holds the quote, the finished files and anything owed. Your files are encrypted in transit and encrypted at rest on UK-hosted storage, download links expire within minutes of being opened, and every access is logged. Nothing is ever left on a public link, and search engines are told not to index it.

There is no account to create and no password to forget. That does mean the link is the key, so treat it as you would any confidential document, and if you ever forward it by mistake, tell me and I will replace it, which stops the old one working immediately.

Files are kept only for an agreed period after delivery and then deleted automatically, so your documents don't sit on a server indefinitely. If you need them again afterwards, just ask.

I never share client information or work samples without explicit permission, and my email is hosted by Proton, so our correspondence is stored under Swiss privacy law.

Yes, I offer proofreading and editing services for documents that have already been translated. This includes checking for accuracy, grammar, style consistency, cultural appropriateness, and ensuring the translation reads naturally in the target language.

This service is ideal if you have existing translations that need review or improvement.

Translation converts text from one language to another while preserving meaning. Localisation goes further by adapting content culturally, including adjusting idioms, examples, currency, date formats, and cultural references to make the content feel native to the target audience.

For content such as marketing materials and websites, localisation is typically recommended over simple translation.

Yes, I have experience with various specialised fields including legal, medical, technical, financial, and marketing content. For highly technical subjects, my turnaround time may be extended to ensure accuracy of specialised terminology.

Please discuss your industry and specific needs when requesting a quote.

I accept card payments, Wise and bank transfer. Every quote comes with its own private link, and all three options are on that page with the details you need. There is no account to create.

For larger projects, I typically require a 50% deposit upfront with the balance due upon completion. Payment terms can be discussed for repeat or high-volume clients.

Yes, I include one round of reasonable revisions in my standard service to ensure you're completely satisfied with the translation. This covers corrections, minor adjustments, and clarifications. Major scope changes or additional translation work would be quoted separately. Client satisfaction is my priority, and I work with you until the translation meets your needs.